Job Description

Business Initiative:

  • Leading a team of Infy vendors to onboard Security Application (Networking, Monitoring, Access management, Applications).
  • Once onboarded Lead the team to drive the team to build a support model that fits in my overall ESR PS support plan.

Must Have Skills:

  • Networking background and experience in Production Support management or team lead.

Prior Experience:

  • Networking background


Drive a team of vendors to support a set of tools and applications.

Nice to have skills:

  • Security Background
  • Ability to coach and manage others. Ability to communicate tactfully in sensitive situations.
  • Sets the team's direction and communicates individual and team priorities.
  • Manage an on-going relationship with a business unit with highly complex needs.  Researches, investigates, conducts quality reviews, analyzes, recommendations for information security issues.
  • Provides insights and recommendations to managers, third parties, and other business resources in support of information security needs to meet Production Support objectives
  • Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for highly complex issues.
  • May engage and mange external vendors.
  • Drive P1 and P2 incidents
  • Work with Delivery to on boarded supportable applications
  • Communication to large audience.
  • Change Management


Company Description

Collabera is ranked among the top 10 Information Technology (IT) and professional staffing firms in the U.S., with more than $600 million in sales revenue and a global presence that represents approximately 15,000+ professionals across North America, Asia Pacific and Europe. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 90% of our enterprise clients rank us amongst their top three staffing suppliers by performance.

Awards and Recognitions

--Staffing Industry Analysts:
Best Staffing Firm to Work For (2018, 2017, 2016, 2015, 2014, 2013, 2012)

--Staffing Industry Analysts: Largest U.S.

Staffing Firms (2016, 2015, 2014, 2013)

--Staffing Industry Analysts:
Largest Minority-Owned IT Staffing Firm in the U.S.

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